Is it urgent? Let's find out.
Answer a few quick questions about your dog or cat. In about a minute you’ll know whether it can wait for a regular appointment, should be seen within 24–48 hours, or may be an emergency.
Questions
About the symptom checker
How does the symptom checker work?
You answer a few questions about your pet’s symptoms, one step at a time. Based on common veterinary triage guidelines, the checker tells you whether a regular appointment is fine, your pet should be seen within 24–48 hours, or it may be an emergency.
Is this a replacement for a veterinary exam?
No. It gives general guidance based on common symptoms and isn’t a substitute for an exam. Always trust your instincts: if you’re worried about your pet, call us at (786) 408-5838.
What if my pet’s symptoms don’t fit a category?
Choose “Other / Multiple” and the checker will walk you through a few general questions. You can also call us at (786) 408-5838 for personal guidance.
Do I need to create an account?
No. The checker is free and needs no login. At the end you can send your answers to our team on WhatsApp, or leave your contact info if you’d like us to follow up.
Can I use this for exotic pets?
Right now the checker is designed for dogs and cats. For birds, reptiles or small mammals, please call us at (786) 408-5838 so we can give you the right guidance.
What should I do if the result says “emergency”?
Call us right away at (786) 408-5838. If we’re closed, go to the nearest 24-hour emergency hospital: [NEAREST 24-HOUR ER + PHONE].